Terms and Conditions
Last Updated: December 10, 2025
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR SERVICE.
1. Agreement to Terms
These Terms and Conditions (the "Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you” or “User”), and Search Goblin (“Company”, “we”, “us”, or “our”), concerning your access to and use of the Search Goblin web application and its related services (collectively, the “Service”).
By using the Service, you acknowledge that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Service and must discontinue use immediately. We also recommend that you review our Privacy Policy, which is incorporated by reference into these Terms.
2. Language
The parties have expressly requested that these Terms and all related documents be drawn up in English. Les parties ont expressément demandé que ces conditions et tous les documents y afférents soient rédigés en anglais.
3. User Accounts and Registration
To access the Service, you must register for an account. You must be at least 18 years of age or the age of legal majority in your jurisdiction. You agree to provide and maintain true, accurate, current, and complete information about yourself as prompted by the registration form. You are responsible for all activities that occur under your account and for maintaining the security of your account credentials.
4. Third-Party API Keys and External Services
Certain features of the Service may require you to provide your own API keys or credentials for third-party services (such as Google Search Console, Google Ads, OpenAI, or other external APIs). When you choose to use your own API keys:
- Cost Responsibility: You are solely responsible for all costs, fees, and charges associated with your third-party API usage, including any overage charges, rate limit penalties, or unexpected costs that may arise from your usage patterns.
- Usage Monitoring: You are responsible for monitoring your own API usage, setting appropriate cost limits, usage alerts, and implementing safeguards to prevent unexpected charges.
- Service Availability: Search Goblin is not responsible for the availability, performance, or reliability of third-party services or APIs. Any service interruptions, rate limiting, or changes to third-party API terms are beyond our control.
- Security: You are responsible for maintaining the security and confidentiality of your API keys and credentials. Search Goblin will not be liable for any unauthorized access to or misuse of your API keys.
- Compliance: You must ensure that your use of third-party APIs complies with their respective terms of service and any applicable laws or regulations.
Search Goblin disclaims all liability for any costs, damages, or issues arising from your use of third-party APIs or external services, including but not limited to unexpected charges, service interruptions, or data loss.
4.1. Additional Third-Party Integrations
The Service may integrate with various third-party services including email providers, web scraping tools, data processing services, and other external APIs to provide enhanced functionality. These integrations are subject to the respective third-party terms of service and may be modified or discontinued at any time. We are not responsible for changes to third-party services that may affect the functionality of our Service.
5. Subscriptions, Fees, and Payment
Certain features of the Service require a paid Subscription. All fees are quoted in US Dollars unless otherwise specified. Subscriptions automatically renew at the end of each billing period (monthly or annually) unless you cancel prior to the renewal date. You authorize us and our third-party payment processor(s) to charge your payment method for the recurring Subscription fees.
We may change our Subscription fees at any time. We will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Except when required by law, paid Subscription fees are non-refundable.
5.1. Usage Tracking and Plan Limits
We track your usage of various Service features to enforce subscription limits and provide accurate billing information. Usage limits vary by subscription plan and may include restrictions on data exports, AI-powered features, third-party integrations, and other Service capabilities. You are responsible for monitoring your usage within your plan limits. We reserve the right to modify usage limits and feature availability at any time with reasonable notice.
6. License to Use the Service
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service for your internal business or personal purposes during the term of your Subscription.
7. Acceptable Use Policy
You agree not to use the Service for any purpose that is prohibited by these Terms or law. Prohibited activities include, but are not limited to:
- Scraping, data mining, or otherwise extracting data from the Service for any commercial purpose without our express written consent.
- Using the Service to build a competitive product or service.
- Transmitting any content that is unlawful, harmful, defamatory, or infringing upon the rights of others.
- Attempting to interfere with the proper functioning of the Service, including by introducing viruses, Trojan horses, or other malicious code.
8. Disclaimer Regarding AI-Generated Content
The Service utilizes artificial intelligence to generate summaries, suggestions, chat responses, and other content. You acknowledge and agree that:
- AI-generated content may contain errors, inaccuracies, or omissions. It is provided for informational purposes only and should not be considered as professional advice (e.g., legal, financial, or SEO advice).
- You are solely responsible for reviewing, editing, and verifying any AI-generated content before relying on or publishing it.
- We disclaim all liability for any harm or damages resulting from your use of or reliance on AI-generated content.
- AI chat interactions and automated analysis features are provided as tools to assist your decision-making, but should not replace your own judgment and expertise.
- The accuracy and relevance of AI-generated insights may vary based on the quality and completeness of the underlying data.
9. Your Content and Data
You retain all ownership rights to the content and data you provide to the Service ("User Content"). You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content solely as necessary to provide and improve the Service. You are solely responsible for the accuracy, quality, and legality of your User Content.
You agree not to upload any User Content that you do not have the right to use or that infringes on any third-party intellectual property rights.
9.1. Data Processing Activities
We process your data to provide analytics, AI-powered insights, content optimization, competitive analysis, keyword research, and other features as described in our Service documentation. This includes analyzing search performance data, generating content recommendations, providing chat-based data analysis, and creating exportable reports. All data processing is performed in accordance with our Privacy Policy and applicable data protection laws.
9.2. Data Export Features
We provide various data export formats and tools to help you access and analyze your data. Export capabilities may include multiple file formats, and export limits may vary by subscription plan. You are responsible for ensuring that your use of exported data complies with applicable laws and third-party terms of service.
9.3. Data Retention
We retain your data only as long as necessary to provide the Service and comply with legal obligations. Account data is retained while your account is active and for a reasonable period after account closure. Analytics data, chat history, and usage logs may be retained for different periods as described in our Privacy Policy. You may request data deletion at any time, subject to legal and technical limitations.
10. Our Intellectual Property
The Service, including its "look and feel," source code, logos, and all related content (excluding User Content), is the exclusive property of Search Goblin and its licensors. If you provide us with any feedback, suggestions, or ideas regarding the Service, you grant us an unlimited, irrevocable, perpetual, and royalty-free license to use such feedback for any purpose without any obligation to you.
11. Termination
We may suspend or terminate your access to the Service at any time, without prior notice or liability, for any reason, including for a breach of these Terms. You may cancel your account at any time. Upon termination, all licenses and rights granted to you will immediately cease.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SEARCH GOBLIN, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS SERVICE. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100.00).
14. Indemnification
You agree to defend, indemnify, and hold harmless Search Goblin and its affiliates from and against any and all claims, damages, costs, and expenses, including attorneys' fees, arising from or related to your use of the Service or your breach of any of these Terms.
15. Consumer Protection (Quebec)
If you are a consumer residing in Quebec, certain provisions of the Quebec *Consumer Protection Act* may apply to you, and certain sections of these Terms, such as those regarding limitation of liability and disclaimer of warranties, may not be applicable or may be modified to comply with the Act. Where there is a conflict between these Terms and the *Consumer Protection Act*, the provisions of the Act will prevail.
16. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in the judicial district of Terrebonne, Quebec, and the parties irrevocably consent to the personal jurisdiction and venue therein.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding our Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.
18. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes.
19. Contact Information
If you have any questions about these Terms, please contact us:
- Email: contact@searchgoblin.com
- Mail: 105 rue Katherine, Sainte-Sophie, Quebec, J5J 2X5, Canada